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TickTalk 4 Unlocked 4G LTE Kids...

Name: TickTalk 4 Unlocked 4G LTE Kids Smart Watch Phone with GPS Tracker, Combines Video, Voice and Wi-Fi Calling, Messaging, 2X Cameras &amp; Free Streaming Music
SKU: 3275
Price: 199.99 USD
Availability: InStock

Original price was: $ 224.98.Current price is: $ 199.99.

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Category: Wearables

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Price: ~~$224.98~~ - $199.99
(as of Dec 19,2023 18:53:18 UTC – Details)

To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.Learn more how customers reviews work on Amazon

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D. Vasquez

Week 3 Review – Exactly what we were looking for!

Reviewed in the United States on October 29, 2023

Color: T-Mobile-Black TickTalkVerified Purchase

My 1st grade kiddo goes to school pretty far from where we live. We already have an AirTag on his bag that we utilize to track his location, but we wanted something we could communicate with him, or he could communicate with us in case of an emergency. We were on the fence wondering if he was too young for a smartwatch, but considering the school once put him on the wrong bus and he ended up on the other side of the city, I’d rather be overly cautious than regretful. He has also demonstrated he was responsible for it.

I tried at first looking through my cell phone providers for kids’ smartwatches, but it got horrid reviews, so after a bit of research, I decided on this watch and one other. He went with this one and he LOVES it.

Pros:
* NO GAMES. The most it has is iHeartradio kids that you can put a limit on or have it only play via WiFi.
* A LOT of parental features. You can set up who specifically can contact him, you can limit access on their ability to turn off their watch and many other features. Those on their contact lists can call him directly or he can call from his contact list. If the contact downloads the app to connect with your child’s watch (all approvals go through the parent), the contact can message the child directly, video call (WiFi only), send photos, join group chats, and even be allowed to also track your child (you grant them permission to).
* Your child can text message using emojis, speech-to-text, typing text, or voice message. Please note: If not connected to WiFi, everything except text and speech-to-text utilizes your watch’s data
* Watch comes with a SIM and EXTREMELY SIMPLE instructions to connect the watch to a plan. Took me less than 5 minutes and I did not have to speak with anyone. I went with the $9.99 plan that includes 1GB of data, 1000 minutes, and unlimited texts.
* My kid already utilized ALL his data (Got too into sending photos and voice messages to us in 20 different group chats), and I was afraid it would begin overcharging us for him going over. NOPE, it just doesn’t allow him to utilize any data features anymore. He can still utilize everything else normally. We were going to upgrade his plan to unlimited ($19.99), but we decided to use this as a teachable moment of how to be mindful of his usage like me and his mom had to when we were younger.
* Fast contact buttons: You have the ability to set up two numbers that your child can contact quickly just by tapping. You can even enable emergency/sos contacts (like 911).
* Get the screen protector! One of the reasons we got this watch is because it is sturdy and rugged, and it is solid!! But our kid bounces around and after the first day of use IN THE HOUSE, there were already some small scratches on the screen, so we held off on letting him use it until we got the screen protector. It’s held up well
* Drop-in feature: You are able to connect to your child’s watch without them noticing, and hear what’s going on. We believe in autonomy and privacy, but it is one of those features that’s nice to have JUST in case. But can see this feature being abused by some parents.

CONS
There has been nothing so far that has been a deal-breaker for us, but wanted to list some things just incase these are dealbreakers for anyone else:
* GPS is OK. You can set it up to continually update its GPS location (KILLS THE BATTERY QUICKLY), or you can have it manually update its GPS. As I stated, we already have the Airtag on him and it is SUPER ACCURATE with frequent update times without having to worry about battery, so it’s not something that was on the top of our list. Something the watch has that the Airtag does not though is “travel history”, so you can see exactly where your child has been, with time stamps (when it updates their location)
* The service provider (if you use Ticktalk) utilizes the Tmobile service/towers. If Tmobile isn’t great in your area, it may be an issue. We had no problems with it until we went into a small town in a corn maze field. He lost service completely, but interestingly enough, his GPS continued to update, although not as frequently.
* Large and bulky. I know we listed this as a PRO, and it very much is considering how active our child is, but I can see how some parents may be completely turned off by how large it is. The other watch we purchased and were considering was the XPLORA XGO 3. It is super sleek, and almost looks like an iWatch, but I could not tell much beyond that.
* I have not figured out how to check his data/minute balance and customer care is only open Monday-Friday. But now that I know his specific services stop working once he’s exhausted his minutes or data, not really concerned with it.
* Although I approve all his contacts, can see when he adds friends (if you allow this feature. One of his friend’s parents actually got the same watch after they saw our son with it), when he can create groups, I have no ability to see any conversations he is having that I am not a part of. Again, if someone not on his contacts list tries to message him (he can only receive messages sent through app), it will be blocked and I will be notified.
* Battery life: some of the other watches have insane battery life. I set up my kid’s watch to manually update and no auto-connect to wifi and sent him off to school. When he returned, he was still at 71% which is great. But when I had those features on the whole day, his watch was at ~30% when he came back. What I do now though is turn on the auto-update feature when he is traveling to and from school, and turn it off once I know he’s at school. Works perfectly.

Overall, super satisfied so far with this purchase. Highly recommend.

36 people found this helpful

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Vlad

So far we are happy with our purchase

Reviewed in the United States on December 12, 2023

Verified Purchase

We tried another brand first because we thought that TickTalk us too big for our daughter’s hand. The other watch didn’t meet our expectations so we decided to give this one a try. She loved it! We are also happy with the purchase so far – the GPS is accurate, the connection is good and clear. We are able to control everything from the app including the calculator which is pretty cool. We can add many contacts (50 I think), including long distance – it is very easy to set them up and pair them with the watch. The only worry that I have is that I read that the band could brake and if this happens you basically need a new watch because of the way it’s build. They do have 1 year warranty included and I was assured it covers the band too. What happenes if it breaks after that – I have no idea. I contacted Customer Service with questions about that and also needed help with the activation of the SIM card – they were very quick to provide the information I needed. So far, I’m happy with watch. It’s more expensive but also the quality is higher.

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Vijay Lakshman

TLDR: Amazing for a non-iOS device, must manage battery life, solid features… BUY.

Reviewed in the United States on July 16, 2022

Color: T-Mobile-Black TickTalkVerified Purchase

I had been debating getting my son and daughter (10 and 7) some kind of non-phone communication device / gps tracker. I was thinking I’d just disable access to the browser on a cheap Apple Watch, but a) it’s not that straightforward and a smart kid can circumvent it, b) Apple decided that only Series 4 or later can share with one iPhone, and c) I suddenly realized that silly decision by Apple made me have to buy 2 Series 4’s, and that was not in my budget, especially for a 7 year old.

So I did a ton of research. I looked at quite a few watches and was finally torn between the TickTalk4 and the CosmoJr2, so I bought both as a comparison. I gave my older kid the TT4 ($160 + $24 / mo) and the younger the CJ2 ($60 + $15 / mo if you buy the annual plan). Honestly, the results were very interesting.

Please look for my review of the CJ2 under that product. I don’t want to take up space here reviewing another product, but the short of it is, CJ2 is pretty easy to setup, works as advertised, and after ironing out a few nonsensical setup instructions my younger daughter was able to start bugging anyone I put in her contacts with phone calls at 6am (I didn’t know). So it works, and it’s easy for a child to figure out. Also, the battery and the speaker are good. What I didn’t realize is, there is NO video calling (like FaceTime). Hmmm… don’t know why I didn’t see that prior to purchasing.

So the TT4 is by far the superior product. It has more features and is closer to a real phone than the CJ2. It does have video calling and it works surprisingly well. The calls are crisp, and big bonus, you get a bunch of stories, songs, and other child friendly content (like Avatar: Last Airbender and SpongeBob) as radio podcasts.

That said, the amount of time it took to set it up… let’s just say if you want to give your kid a working watch/phone, you’ll need to set aside at least an hour. I’m a software developer (videogames) so I know the importance of guiding a person through complex setups, and overall I’d say TT4 does a reasonable job. However, they don’t set your expectation early on about the following — you don’t realize you have to setup an account for the watch, an account for the parenting app, and an account for the cell service. While I understand because of the unlocked nature you can’t include the cell service in my next point, the account for the watch should have auto populated the parental account and vice versa. The fact that you had to do it twice essentially meant you must do it 3 times. This can be torturous, especially if you do it in the wrong order.

Setting that aside, the watch is actually quite good. It hits the sweet spot of features vs functionality, and it removes my worry of my kids surfing the internet, etc… it also uses a simple authentication scheme to allow or not allow people to call your kids. There’s plenty online that reviews each feature, it suffices to say the watch does what it advertises and does it nicely.

I still have two issues to deal with: 1) the volume on the speaker is incredibly low, almost silent. I’ve tried everything and can’t fix it, so I’ve reached out to their tech support. I’ll update this review once they contact me and rate their response and the outcome here. I just hope it’s not a faulty speaker because I don’t want to go through that setup again, and 2) the battery life has to be carefully managed. With everything turned ON, the watch drained to 50% within 4 hours, which means basically an 8 hour battery life. Now, you really don’t need everything on, so I’m sure it will last 12. Given what it’s doing (the gps is likely the largest drain, but that’s the thing you don’t want to turn off) I guess the battery endurance isn’t terrible, but it’s not great.

Finally, the pricing for the cell service is a bit misleading. They say $10 a month in the literature, but in fact that’s for a 1000 minutes only, which is just so year 1990, right? If you want unlimited data/text/and service it’s $20 per month. Not a lot compared to my cellphone’s service, but it’s double what they say, and I guess I’m annoyed about that. But CJ2 isn’t much better… all their prices require an annual payment upfront. So I’m probably just annoyed.

Overall, a good watch. If you’re wondering which I’d choose between the two I compared, I think the TT4 is a better solution in terms of safety, features, video calling, and other features missing from the CJ2. But, I could’ve bought 3 CJ2s for the TT4, and I do take that into account. In the end, I think you get what you pay for.

It’s not an Apple Watch, which will make the experience and your appreciation horribly skewed if you go into this expecting that. But if you temper your expectations and realize this is just a way for you to track your kids’ location, contact them via voice, text, or video calling, and give them and you hope in case of an emergency, you’ll appreciate the design and execution of the product. It’s IPX67, so splashes are ok, but no submersion which means not at the pool. Keep that in mind.

Summary: A solid watch for our youngins. I’d recommend buying it. Hope this helped your decision. 🙂

495 people found this helpful

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Top reviews from other countries

Lyn

Awesome device

Reviewed in Singapore on July 27, 2023

Color: AT&T-Black TickTalkVerified Purchase

I really like how easy it is for my child to learn to use the watch.

Additionally, the parental controls are great to ensure that children will only be able to use the watch to call approved contacts.

The watch also does not have applications which will be distracting for a child such as youtube, browsers, etc. Its great for children with special needs.

Note: this watch does accept SG sims and can be used in SG

Zheng Mu

Terrible Quality and Refusal to Honor Warranty!

Reviewed in Singapore on August 8, 2023

Verified Purchase

Summary: if you are outside of the US, don’t buy from them. The bands broke within a couple of months, and they will not honor their warranty for international buyers who purchased from Amazon.

The current state of the warranty saga: my defective watch is still with them, and they still insist on charging me $100 to replace it.

I am still in the middle of frustrating email exchanges with their customer support. Parents, if you are looking for some peace of mind, take your business somewhere else.

I will keep this updated until it is resolved, and the detail is as follows.

————————————————————————————————-

3rd Update (2023-09-16).

From my latest communication with their support, at least they implicitly walked back the claim that those purchased from Amazon are used ones. That’s good to know.

Now, the argument has changed: their warranty does not cover those purchased from Amazon. This is interesting because their own website stated, which I quote here, exactly the opposite: “TickTalk smartwatches purchased from authorized third-party retailers, including Amazon and/or Walmart, are eligible for our 1-Year Limited Warranty.” And this one-year limited warranty also extends to international buyers, as per their website: “For international customers, you are responsible for any shipping fees, duties, and/or taxes associated with warranty claim.” Indeed, they followed this clause to the letter, so that I paid out of my pocket to ship the defective watch back to them (see my original review).

Last issue: are the broken bands covered under limited warranty? My watch was purchased in Dec 2022, during the defective holiday batch. It falls into the category of “basic hardware defect in workmanship.” On their own Facebook community page, the company announcement dated May 5th, 2023 also stated the limited warranty covers the broken bands in the affected batches, and their policy is to offer a free replacement.

So my first question is, why am I charged $100 to repair a watch with a basic hardware defect covered under a limited warranty?

My second question is, why does a customer here, a frustrated parent, need to spend so much time writing countless emails to communicate with a company about their own defective product? How far are they willing to go to avoid taking responsibility for their own defective products? This is pretty ironic for a product advertised to offer peace of mind for parents. I am documenting all these back-and-forths with them to show how much frustration a customer needs to go through to cover their basic rights. I hope the other parents do not need to go through the same and can find their peace of mind from some other companies.

I am eager to see their reply to my points above.

——————————————————————————————————————–

2nd update of the repair saga (2023-09-13): Now the support team tells me that this watch from Amazon is not new but a used one, so they don’t have any liability to repair or replace it. They inferred that my watch must be used because it is sold at a discount. My purchase price tag is around USD 200, which is higher than the price on their website. The Amazon receipt also states that this is a new product. I am no longer angry, I am now just curious to see how far they will go to avoid honoring their warranty. For any parents watching this, I will keep you posted.

——————————————————————————————————————–
First update (2023-09-12): If I could give this zero star, I would do it. Now they charge me $100 to repair their faulty watch, while all within the warranty period! The worst experience ever!

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The original review:

In short, if you live outside the US, don’t buy from them. The watch broke within a few months, and they do not even cover return shipping. The details are as follows:

After a couple of months of everyday use, one band broke. At the time, we thought, fine, it is a kid’s watch, and it breaks. We glued it back, and after another month, the other band also broke. In the meantime, the speaker sometimes works and sometimes does not. The watch also fails to charge from time to time, due to a poorly designed magnetic charger.

After the second band broke, we googled online and discovered this is a common defect of their watches. We contacted customer service to ask for a replacement. To add icings on the top, they refuse to provide free shipping for customers outside of the US. Ultimately, we have to pay to return their defective watch.

This is absolutely the last time that I purchase from them.

s demichelis

Pretty impressive BUT…

Reviewed in Singapore on January 21, 2023

Color: AT&T-Black TickTalkVerified Purchase

Bought this as a replacement of another watch. Admittedly, this one is more expensive but, so far, worth every cent.

HOWEVER, pray that the strap doesn’t break. They charge $100 to replace it

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Unparalleled Safety Mechanisms: These activity trackers and smartwatches have advanced gps tracker for kids which provides pinpoint location tracking, allowing parents to know their child’s whereabouts in real time. The emergency SOS feature on these watches offers an added layer of security, ensuring a quick response when needed. Additionally, with over 20 customizable parental controls on these cool gadgets, parents can handpick their child’s contacts and actively block unknown numbers
Promoting Healthy Lifestyle & Discipline: Our smartwatch is a tool for personal growth, along with providing endless fun. The integrated activity tracker on this kids watch motivates children to stay active and achieve daily step targets. This kids smartwatch boys has a Do Not Disturb mode that can be activated during school hours, minimizing distractions. Additionally, the kids smart watches aid in instilling discipline with customizable reminders, helping kids remember essential tasks
Boundless Entertainment & Creativity: The kid watch stands out by offering a unique entertainment experience. It’s the first smart watch for kids to provide unlimited music streaming, courtesy of iHeartRadio Family (exclusive to U.S. users). The dual 5-megapixel video cameras of these kids watches allow children to capture high-resolution selfies, photos, and potentially even short videos, sharing special moments with family and friends
Durable Gift Choice: This smartwatch that can call and text boasts an IP67 water resistance rating, protecting against accidental splashes and brief submersions. The battery of this watch for kids has 100 + hours of standby time, which lasts long. This boys watch also features drop & shock-proof technology, which helps it to absorb minor accidents without interrupting its functionality. It is also a perfect boy christmas gift that offers both fun and peace of mind for years to come

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